Terms & Conditions

1. Acceptance of Terms

Welcome to Kaizoku Realm. By accessing our website, purchasing our anime merchandise, or ordering custom prints, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Product Availability & Specifications

We strive to display product details, stock statuses, and colors as accurately as possible. However:

Alloy collectibles and action figures are subject to supply limitations. Placing an item in your cart does not reserve it.
Custom print specifications (including size, alignment, and color saturation) depend on the visual resolution of file assets provided by the client. We are not liable for blurry prints if low-resolution files are submitted.

3. Pricing & Payments

All prices are denominated in Ugandan Shillings (UGX). We reserve the right to modify prices at any time without prior notice.

MTN Mobile Money payments are secure. Order confirmations are pending until transaction receipts are shared and verified on WhatsApp (0703 765398).
Cash on Delivery orders are subject to local address validation. We reserve the right to cancel orders that contain invalid phone contacts or vague location landmarks.

4. Delivery & Store Pickup Policies

Standard deliveries Kampala-wide are scheduled via local couriers. Ntinda pickup orders must be claimed from Reed Complex, Ntinda, Shop C-08 within seven (7) business days of order confirmation. Unclaimed orders after this window may be cancelled and returned to open inventory.

5. Copyright & Custom Print Art Guidelines

When uploading or sending images for custom prints (posters, canvas prints, t-shirts, etc.), you declare that you own the rights to the artwork or possess the legal authority to print it. Kaizoku Realm is not responsible for copyright violations resulting from user submissions.